Privacy Policy – updated in line with GDPR regulations that came into force 25/05/2018

Who we are

Elsiem Jewellery – A Trading name of Elsiem Ltd.

Our website address is: https://www.elsiemjewellery.co.uk.

A brief summary

• Personal Data is used on this website only to complete a purchase transaction, arrange a commission order or send marketing material if requested.
• The websites payment service provider is PayPal. You can view their policy details at https://www.paypal.com
• The website security is provided by Microsoft Security Essentials
• Your Personal Data can be erased from this website on request (*exclusions apply).
• This website uses Cookies and you can opt-out by using the form provided upon arrival of the landing page.

What personal data we collect and why we collect it

When you register an account with Elsiem Jewellery or make a purchase transaction, we collect and retain your name, address, email address, phone number & IP address in order to process your order and contact you regarding your purchase if required.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you use this websites email subscription form, the data that you provide is shared with MailChimp who manage this websites mailing list information and subscribers details. MailChimps’ privacy policy can be viewed at https://mailchimp.com/legal/privacy/

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Our service providers also use cookies which may be stored on your device when you visit our website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

 

Who we share your data with

We do not disclose your personal data with any Third Parties, other than to enable a purchase transaction. This websites payment and financial transactions are handled by PayPal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Google Analytics is used on this website to obtain ‘Usage Data’ .  The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website.  Google’s privacy policy is available at: https://www.google.com/policies/privacy/

When you submit your personal data using our mailing list subscription forms on this website, you are agreeing to the data you have provided to MailChimp being used to inform us, via email, that an email subscription has been requested. This data you provide, includes your name, email address and subscriber IP of which, some of that data, will be used by us to contact you with offers of discount codes to use on our website purchases, inform you of Elsiem Jewellery news and updates via email. You have the right to unsubscribe from this email subscription at anytime by using the ‘unsubscribe link on your received marketing emails or contact us direct with your request at sales@elsiem.co.uk

If you share or interact with any links or product information on this website via the Social Media buttons or by any other means, some of your data may be shared with the related third party company  – In this respect, Elsiem Ltd does not take responsibly for any breach of privacy policy laws related to these links or website buttons.

Visitor comments may be checked through an automated spam detection service.

Third party websites & their own policies

This website might, from time to time, contain links to third parties websites which may have their own Privacy Policies. Elsiem Ltd is not responsible for those websites, the activities & practices that take place on those websites or the relevant associated privacy policies.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

*If you have made a purchase though this website, even if you request that your data is erased, we are legally obligated to keep your personal data regarding any transactions, for up to 7 years.

What rights you have over your data

Access – You may have the right to access and receive a copy of the personal information we hold about you by contacting me using the contact information below.
Change, restrict, erase. – You may also have rights to change, restrict my use of, or erase your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object – You can object to our processing of some of your information based on my legitimate interests and receiving marketing messages from me after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain – If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Not all details of your rights under the Data Protection Law are covered in this policy. For full details of your rights you should read the relevant laws and guidance from the regulatory authorities.

 

Additional information

How we protect your data

We take the protection of your personal Data very seriously and can assure you that all digital information is password locked and paper versions are securely locked in a suitable container.

What third parties we receive data from

We receive the data you have provided from MailChimp to inform us that an email subscription has been requested. This data that you provide, includes your name, email address and subscriber IP.

We receive the Data you provide, from PayPal to inform us that a payment transaction has been authorised. This personal data includes your Name and Paypal email address.

We may process data received via Google Analytics about your use of our website . The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths. The source of the usage data is the website. This usage data may be processed for the purposes of analysing the use of the website. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website.  Google’s privacy policy is available at: https://www.google.com/policies/privacy/

Contact information

If you need to contact us regarding your Personal Data please email at sales@elsiem.co.uk or write to Elsiem Ltd, 34 Fen End, Willingham, Cambridge, CB24 5LH. Telephone 01954 261819